How much weight can GroundGrabba Pro I anchors hold?

GroundGrabba Pro I holding capacity varies by ground type: Beach sand 79kg (171lb), Grass/sandy soil 176kg (387lb), Grass/dirty damp sand 158kg (347lb), Mixed Clay/Loam 67kg (147lb), Mixed Clay 248kg (545lb). These are absolute vertical lift peak readings and you should allow a decent safety margin.

What drill equipment do I need for installation?

You need a powerful cordless drill or impact wrench. Not suitable for mains powered drills. Always start on the lowest torque setting and use both hands. For hard grounds, pre-drill a minimum 10mm pilot hole.

What warranty does GroundGrabba offer?

Every GroundGrabba steel product comes with a Lifetime Replacement Warranty against breakage or manufacturer defects. We'll replace it immediately - no questions asked. Conditions apply.

Where can GroundGrabba anchors NOT be used?

Do not use in grounds with underground services (electricity, phone, gas, data, water). Not suitable for timber, concrete, rock, bitumen, hot mix, tiles or hard large rocky grounds.

Refund policy

Returns

We have a 30-day return policy for personal-use orders, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your GroundGrabba product must be in its original condition and packaging, with proof of purchase. We accept returns even on used items (excluding misuse or intentional damage), in line with our 12-month change-of-mind guarantee outlined in our Shipping Policy.

To start a return, contact us at reuben@nzgroundgrabba.co.nz or call 0278932418. Do not send items back without first contacting us — unrequested returns will not be accepted.

Damages and Incorrect Items

Please inspect your order on arrival. If your item is defective, damaged in transit, or incorrect, contact us within 3 business days of delivery with clear photographs and we will make it right.

Exceptions / Non-Returnable Items

The following cannot be returned:

Items damaged through misuse or modification
Commercial, bulk, and purchase order (PO) quantities — these are non-returnable (see our Shipping Policy for full commercial terms)
Sale items and gift cards

Exchanges

To exchange a product, return the original item once your return is accepted, then place a new order for the replacement. This is the fastest way to get the right product to you.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the amount.

If more than 15 business days have passed since your refund was approved, contact us at reuben@nzgroundgrabba.co.nz.